NEWS Nov 15, 2011

The Te Puna Annual Customer Survey Report is available

The National Library would like to thank librarians for their responses to the annual survey about Te Puna and other digital services. An excellent response rate gives us the clearest possible idea about how you view these services, and then in consequence, ways we need to adjust and improve them.

You liked:

  • The National Union Catalogue (for both bibliographic records and holdings)
  • Te Puna customer service

You didn't like:

  • The unreliability of Voyager and VDX software

Download and read the complete Customer Survey Report